Refund Policy

We offer a 30-day return policy, which allows you to request returns within 30 days of receiving your item-PayPal's standard purchase protection plan.

Return Eligibility  
Items must be in their original condition: unworn/unused, with tags attached, and in original packaging. Proof of purchase (receipt/invoice) is required.  

How to Return  
1. Initiate returns via the "Return Request" button on your order page  
2. Contact us at hello@thearnub.com  
-Returns sent without prior authorization will be rejected*  
Approved returns will receive a prepaid return shipping label and detailed instructions.  

Damaged/Defective Items  
Inspect items immediately upon delivery. Contact us within 24 hours for defective/damaged/wrong items to facilitate resolution.  

Non-Returnable Items  
- Perishables (food, flowers, plants)  
- Customized/personalized products  
- Personal care items (beauty products)  
- Hazardous materials (flammables, gases)  
- Clearance/sale items marked "Final Sale"  
- Gift cards  

Exchanges  
We recommend:  
1. Return original item  
2. Repurchase desired item separately after return approval  

Refunds  
Refunds will be processed to your original payment method:  
- Within 5 business days after inspection  
- Bank processing may take additional 3-5 days  

This enhanced policy supplements PayPal's protections while maintaining compliance with consumer protection regulations. All disputes should be resolved through our portal before involving third-party platforms.